Refund policy

Damages and issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us within 7 days of receipt so we can make it right. To be eligible for review, all claims must be submitted within 7 days of delivery.

Exchanges
We’re happy to assist with size exchanges within 7 days of delivery.
Delivery fees for exchanges are shouldered by the customer.

For same-day delivery requests, booking is arranged on your end. 

Please contact customer support at movewithmantra@gmail.com with the following details: 

• Email Subject: [Exchange] Order Number - Full Name
  
• Body: 
  
  • Item Ordered:
    
  • Reason for Exchange: 
    
  • Item to Exchange to (name, size, quantity):
    
  • Preferred Mode of Delivery (same-day or standard courier): 
    

Returns
All sales are final and are not eligible for return. We appreciate your understanding and thank you for choosing Mantra.

Cancellations and Modifications
If your order has not yet been prepared, we're happy to assist with a cancellation or order modification. Once preparation has begun, these can no longer be accommodated.